Terms of Use
1. General Provisions
These Terms of Use contain legal regulations that are valid for all users who access and use the website and mobile application operated by [OPERATOR NAME]. By starting to use the platform, you are deemed to have fully accepted these terms.
2. Platform Definition
This platform is a digital service delivery tool managed and operated by [OPERATOR NAME]. Unless expressly stated, the content, services and products offered on the platform are provided "as is".
3. User Obligations
By using the platform, you accept the following obligations:
- You will only carry out transactions on the platform for lawful purposes.
- You will not use or share personal data of other people without permission.
- You will not upload files that threaten platform security or contain viruses or malicious software.
- You will respect intellectual property rights.
- You will not engage in actions intended to disrupt the platform's operation.
- You will only create an account in your own name and will not provide false information.
4. Intellectual Property Rights
All text, images, videos, audio, design, logos, brands and other content within the platform are owned by [OPERATOR NAME] or the relevant rights holders. None of this content, in whole or in part, may be copied, reproduced, modified or distributed without permission.
You have the right to view the content on the platform only for personal and non-commercial purposes.
5. Limitation of Liability
[OPERATOR NAME] does not guarantee that the platform will operate uninterrupted or error-free. Services and content provided through the platform are supplied "as is".
[OPERATOR NAME] cannot be held responsible for the following situations:
- Technical problems that may occur in accessing the platform.
- The accuracy, completeness or security of third-party content.
- Data loss or security breaches (when reasonable security measures are taken).
- Indirect, incidental, special or consequential damages arising from the platform.
6. Third Party Links and Content
The platform may contain links to external websites and applications. These links are provided for convenience, and [OPERATOR NAME] is not responsible for the content, accuracy or security of external sites.
7. Dispute Resolution
Any disputes arising from these Terms of Use will be governed by Turkish Law. The courts of [CITY] have jurisdiction over dispute resolution.
8. Account Closure and Service Termination
[OPERATOR NAME] reserves the right to close a user's account with or without warning in the following situations:
- Violation of these Terms of Use.
- Violation of legal provisions or public order rules.
- Threats to platform security.
- Creation of recurring system errors.
PERSONAL DATA PROTECTION POLICY (PDPL)
1. Data Controller
Data Controller: [OPERATOR NAME]
Legal Title: [OPERATOR NAME]
Address: [ADDRESS]
PDPL Contact Person: [CONTACT PERSON]
Email: [PDPL_EMAIL]
2. Categories of Personal Data Processed
When you use the platform, the following personal data may be processed:
- Identity Data: Name, surname, email address, phone number.
- Technical Data: IP address, browser type, device information, cookies.
- Usage Data: Pages visited, links clicked, time spent.
- Transaction Data: Purchase history, payment information (securely encrypted).
- Communication Data: Correspondence with customer services.
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Service provision and account management.
- Customer support and answering your questions.
- Product and service improvement.
- Platform security and fraud prevention.
- Statistical and analytical purposes.
- Marketing and promotional activities (subject to your explicit consent).
- Fulfilment of legal obligations.
4. Legal Basis for Processing Personal Data
Your personal data is processed within the framework of the following legal bases:
- Contract Formation and Performance: Data necessary for service provision.
- Explicit Consent: Data for marketing and analytical purposes.
- Legal Obligation: Data required under tax, customs and social security legislation.
- Vital Interests of the Data Subject: Security and fraud prevention.
5. Transfer of Personal Data
Your personal data may be transferred to third parties in the following circumstances:
- Payment Providers: For secure payment transactions.
- Delivery Services: For product shipment.
- Legal Authorities: In case of court orders or legal obligation.
- Analytics Services: Google Analytics and similar tools (anonymised).
All transfers are carried out within the framework of data protection law.
6. Data Collection Methods
Your personal data is collected in the following ways:
- Direct Provision: During account creation and form completion.
- Automatic Collection: Through cookies, web beacons and similar technologies.
- From Third Parties: Through payment providers or social media integrations.
7. Your Rights under PDPL Article 11
Rights You Have as a Personal Data Subject:
- Right to Information: To learn whether your data is being processed.
- Right of Access: To obtain a copy of your data.
- Right to Rectification: To correct incomplete or incorrect data.
- Right to Erasure (Right to Be Forgotten): To request deletion of your data.
- Right to Restrict Processing: To request limitation of data processing.
- Right to Data Portability: To transfer your data to another service provider.
- Right to Object: To object to processing of your data.
8. How to Submit a Request
To exercise the rights mentioned above, you can use the following methods:
- Email: [PDPL_EMAIL]
- Written Request: [ADDRESS]
- In-Platform Request: From the "Data Request" page in account settings.
We will respond to your request within 30 days of receipt.
USE OF COOKIES
1. What is a Cookie?
Cookies are small data files stored on your device when you visit the platform. These files are used to improve platform functionality and personalise your user experience.
2. Cookie Types and Purposes
- Essential Cookies: Required for platform functionality (session information, security).
- Performance Cookies: Monitoring and analysing platform performance.
- Functional Cookies: Remembering your preferences (language, theme selection).
- Marketing Cookies: Targeted advertising and marketing communications.
3. Cookie Control
To control cookies:
- You can disable cookies from your browser settings.
- You can make selections from the platform's privacy settings.
- You can delete cookies at any time.
Note: Essential cookies cannot be disabled